What to do with my online accounts

Google

Email and cloud

What the provider says

About Inactive Account Manager
Inactive Account Manager is a way for users to share parts of their account data or notify someone if they’ve been inactive for a certain period of time. You can use this tool to designate a third party, like immediate family members, to receive certain account data in the event of the user's death or inactivity. To set it up, visit the Inactive Account Manager page.
Which data can I share?
When you set up Inactive Account Manager, you'll find the data options you can share after your account becomes inactive for a specific amount of time. You can select up to 10 people to receive this data, and choose to share all or only specific data types. You can also share different data with different people. Note that some information can’t be shared.
How do we detect activity?
We look at several signals to understand whether you are still using your Google Account. These include your last sign-ins, your recent activity in My Activity, usage of Gmail (e.g., the Gmail app on your phone), and Android check-ins.
When will my data be shared as I've instructed?
We’ll only trigger the plan you set up if your Google Account has been inactive for a certain period of time.
Tell us how long we should wait before we do so by setting up your plan at your Inactive Account Manager page.
What happens when your account gets deleted?
Deleting your Google Account will affect all products associated with that account (e.g., Blogger, AdSense, Gmail), and affect each product differently. You can review the data associated with your account on the Google Dashboard. If you use Gmail with your account, you'll no longer be able to access that email. You'll also be unable to reuse your Gmail username.
Why do I need to provide a phone number for a trusted contact?
We'll use the phone number for the sole purpose of ensuring that only the trusted contact can actually download your data. Verifying the identity using a mobile phone number prevents data access from unauthorized people who might get hold of the email we send to your trusted contact.
What will trusted contacts receive?
[excerpt: the rest is at the source link]

As published on 2026-10-18, https://support.google.com/accounts/answer/3036546

What the provider says

Submit a request regarding a deceased user's account
People expect Google to keep their information safe, even in the event of their death.
Make plans for your account
Inactive Account Manager is the best way for you to let us know who should have access to your information, and whether you want your account to be deleted. Set up Inactive Account Manager for your account.
Make a request for a deceased person's account
We recognize that many people pass away without leaving clear instructions about how to manage their online accounts. We can work with immediate family members and representatives to close the account of a deceased person where appropriate. In certain circumstances we may provide content from a deceased user's account. In all of these cases, our primary responsibility is to keep people's information secure, safe, and private. We cannot provide passwords or other login details. Any decision to satisfy a request about a deceased user will be made only after a careful review.
Account Closure Requests
If you select to close the Google account, Google is unable to process any request to turn over the contents of the account at a later date. If you have already submitted a request for the contents of the account please wait for that request to be complete before submitting any subsequent requests.
What would you like to do?Close the account of a deceased userSubmit a request for funds from a deceased user's accountObtain data from a deceased user's account

As published on 2026-10-18, https://support.google.com/accounts/troubleshooter/6357590

Limits the provider states

• “Note that some information can’t be shared.”
• “Contacts will only receive notification once your account has been inactive for the specified amount of time -- they will not receive any notification during setup.”
• “We cannot provide passwords or other login details.”
• “If you select to close the Google account, Google is unable to process any request to turn over the contents of the account at a later date.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

This provider offers Inactive Account Manager. From the captured page: “Inactive Account Manager is a way for users to share parts of their account data or notify someone if they’ve been inactive for a certain period of time.” Set it up in your own account using the source link above.

Apple

Phone, email and cloud

What the provider says

How to add a Legacy Contact for your Apple Account
A Legacy Contact is someone you choose to have access to certain data in your Apple Account after your death. Learn how to add one or more Legacy Contacts and how to share the access key.
About Legacy Contacts
Adding a Legacy Contact is the easiest, most secure way to give someone you trust access to the data stored in your Apple Account after your death.
The data might include photos, messages, notes, files, device backups, and more. Your Legacy Contact can’t access certain information. Inaccessible data includes movies, music, books, or subscriptions you purchased with your Apple Account, and data stored in your iCloud Keychain (payment information, passwords, and passkeys). Learn more about the data your Legacy Contact might be able to access.
To file an access request after you pass away, they need:
The access key that you generate when you choose them as your Legacy Contact
Your death certificate
Learn how your Legacy Contact can request access to your Apple Account
Documentation requirements might vary by country or region. For example, in Japan, you need a family certificate indicating the death of an account holder instead of a death certificate.
Before you add a Legacy Contact for your Apple Account
Decide who you want to be your Legacy Contact. They don’t need to have an Apple Account or an Apple device.
Update your iPhone, iPad, or Mac to the latest version. You need an Apple device running iOS 15.2, iPadOS 15.2, or macOS Monterey 12.1 or later.
If you haven’t already, sign in to your Apple Account on that device.
If needed, turn on two-factor authentication for your Apple Account.
Your Legacy Contact must be over the age of 13 (age varies by country or region) to request account access after someone passes away.
Add a Legacy Contact
You can add one or more Legacy Contacts in Apple Account settings on your iPhone, iPad, or Mac. You’ll receive an email confirmation when a Legacy Contact is added to your account.
You can have more than one Legacy Contact. Any one of them can individually make decisions about your account data after your death, including permanently deleting it.
On your iPhone or iPad
Go to Settings, then tap [your name].
Tap Sign-In & Security, then tap Legacy Contact.
Tap Add Legacy Contact. You might need to authenticate with Face ID, Touch ID, or your device passcode.
If you’re in a Family Sharing group, you can choose a member of the group. Or you can tap Choose Someone Else to add someone from your Contacts using their phone number or email address.
[excerpt: the rest is at the source link]

As published on 2026-10-18, https://support.apple.com/en-us/102631

Limits the provider states

• “Your Legacy Contact can’t access certain information.”
• “Inaccessible data includes movies, music, books, or subscriptions you purchased with your Apple Account, and data stored in your iCloud Keychain (payment information, passwords, and passkeys).”
• “If your Legacy Contact doesn’t have an Apple device (or an Apple device running iOS 15.2, iPadOS 15.2, or macOS Monterey 12.1), you can print or share a copy of the access key.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

This provider offers Legacy Contact. From the captured page: “A Legacy Contact is someone you choose to have access to certain data in your Apple Account after your death.” Set it up in your own account using the source link above.

PayPal

Payments and banking

What the provider says

My Account
How do I close the PayPal account of a deceased relative?
We're very sorry to hear of your loss. Please note that we’re only able to take instructions from the authorized executor or administrator of the deceased estate to close a PayPal account previously held by a deceased person. If you wish to close the account of a loved one, please contact the relevant executor or administrator.
If you are an executor or administrator of a deceased estate, please provide the following documents to us:
A cover sheet from the requestor (or a person who is duly appointed or authorized to administer the estate of the deceased customer) identifying the PayPal account by the primary email address and requesting the account to be closed
The requestor's email address, so our Deceased Account Team can reach out directly
A copy of the death certificate for the account holder
A copy of a government-issued photo ID (such as a driver's license, passport, or state-issued ID) of the requestor
Legal documentation or a copy of the will that identifies the executor of the estate
State-issued documentation if a living will is not present
A W9 of the Estate - This can be obtained directly from the IRS' website at https://www.irs.gov/pub/irs-pdf/fw9.pdf
Please send the documents to be reviewed for
account closure:
Email:
deceasedaccounts@paypal.com
PayPal Inc.
Attn: ICA
P.O. Box 45950
Omaha, NE 68145
Upon receipt, the documentation and account will be reviewed. Any mailed documentation will be destroyed once reviewed. We cannot return mailed documents.
We can disburse any money that remains in the account in one of the following
ways:
The requestor will
request a check in the name of the deceased account holder through the
PayPal account. We do not change ownership of the funds and must issue the check in the name of the deceased account holder.
The requestor will
have access to the deceased customer’s bank account to transfer the
balance to the bank account linked to the PayPal account.
Once we’ve received this information, we'll review the documents
and, upon approval, will close or lock the account.
More ways to get help
If you accept cookies, we’ll use them to improve and customize your experience and enable our partners to show you personalized PayPal ads when you visit other sites. Manage cookies and learn more

As published on 2026-10-18, https://www.paypal.com/us/cshelp/article/how-do-i-close-the-paypal-account-of-a-deceased-relative-help220

Limits the provider states

• “Please note that we’re only able to take instructions from the authorized executor or administrator of the deceased estate to close a PayPal account previously held by a deceased person.”
• “We do not change ownership of the funds and must issue the check in the name of the deceased account holder.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

No before-the-fact setting was found in the captured page.

Dropbox

Email and cloud

What the provider says

How to access the Dropbox account of someone who has passed away
Updated Apr 02, 2025
In this article
The information in this article applies to all Dropbox users, unless otherwise stated.
If someone close to you has passed away, we're sorry for your loss.
To access the files of someone who has passed away, first look in the Dropbox folder on the person’s computer if you can. Many Dropbox users have all of the files from their account available in this folder, which syncs to their account online.
If you aren’t able to access their Dropbox folder on their computer, you’ll need to request access from Dropbox directly.
Dropbox respects the security and privacy of our customers above all else. For this reason, requesting access to the account of someone who has passed away can take some time. Please also note that we can’t guarantee that we'll be able to provide access. Thank you in advance for your patience and understanding.
To request access to the account of someone who has passed away, you'll need to provide documentation that:
The person is in fact deceased
You have a legal right to access the person's files under all applicable laws
To do that, please create a support ticket and include the following information in your message:
The full name of the deceased person
The email address associated with that person's Dropbox account
Your name, mailing address, email address, and your relationship to the deceased person
A photocopy of your government-issued ID
A valid court order establishing that it was the deceased person's intent that you have access to the files in their account after the person passed away, and that Dropbox is compelled by law to provide the deceased person's files to you
We'll review the information you provide and let you know whether we can move forward with your request.
We wish you the best during this difficult time.
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[excerpt: the rest is at the source link]

As published on 2026-10-18, https://help.dropbox.com/account-settings/access-account-of-someone-who-passed-away

Limits the provider states

• “Please also note that we can’t guarantee that we'll be able to provide access.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

No before-the-fact setting was found in the captured page.

Bitwarden

Password manager

Page describes emergency contacts (the password manager's version of a legacy contact); it does not use the word 'death'.

What the provider says

Account AccessEmergency Access
About Emergency Access
Emergency access lets you prepare for the unexpected by appointing trusted emergency contacts who can request access to your Bitwarden vault if needed. Trusted emergency contacts can be granted either view or takeover access, giving you control over what they can do if they ever need to step in:
View: When an emergency access request is granted, this user is granted view/read access to all items in your individual vault, including login items' passwords and attachments.
Takeover: When an emergency access request is granted, this user must create a master password for permanent read/write access to your vault. This will replace your previous master password and remove any two-step login methods that were previously set up.
Set up and use emergency access
There are a few steps to grant someone emergency access to an account:
The account holder adds a trusted contact for their account before an emergency arises.
When needed, the trusted contact requests access to the account.
The request is approved by the account holder or after the wait time expires.
The trusted contact accesses the account.
(Optional) The account holder revokes the trusted contact's access to their account.
Who can use emergency access
Adding a trusted contact for emergency access is available to premium users, including members of paid organizations (Families, Teams, and Enterprise). If your organization turned on the Automatic confirmation policy, emergency access is not available for your account.
Anyone with a free or premium Bitwarden account on the same Bitwarden server can be designated as a trusted emergency contact. There is no limit to the number of trusted emergency contacts a premium user can have.
tip
If you're an organization administrator, account recovery may be a better fit for managing employee account access during offboarding or succession planning.
How it works
note
The following information references encryption key names and processes that are discussed in hashing, key derivation, and encryption. Consider reading those details first.
Emergency access uses public key exchange and encryption/decryption to allow users to give a trusted emergency contact permission to access vault data in a zero-knowledge encryption environment:
A Bitwarden user (the grantor) invites another Bitwarden user to become a trusted emergency contact (the grantee). The invitation specifies a user access level, includes a request for the grantee's RSA Public Key, and is valid for only five days.
[excerpt: the rest is at the source link]

As published on 2026-10-18, https://bitwarden.com/help/emergency-access/

Limits the provider states

• “Rejecting a request will not remove the grantee from being a trusted emergency contact or prevent them from making access requests in the future.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

This provider offers Emergency Access. From the captured page: “Emergency access lets you prepare for the unexpected by appointing trusted emergency contacts who can request access to your Bitwarden vault if needed.” Set it up in your own account using the source link above.

Kraken

Crypto exchange

What the provider says

All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Deceased Client Account Claims
Last updated: March 17, 2026
We understand that managing a loved one’s accounts after their passing can be incredibly difficult. During a time of bereavement, dealing with financial matters shouldn’t feel overwhelming. While Kraken doesn’t currently offer the option to add a beneficiary to an account, we do have a process to support families and legal representatives.
If you're handling the estate of someone who had a Kraken account, our dedicated team can guide you through the necessary steps. You’ll need to provide the required documents.
Required Documents
•
Death Certificate: Complete color image of the official document. Note that certificates issued by funeral homes are not accepted.
•
Legal Documentation: Document confirming your appointment as legal representative to the deceased’s estate (such as probate or letters of administration).
•
Photo ID: Current and valid color copy of a government issued photo identification of the person(s) named as legal representative.
•
Letter: A signed and dated letter from the person(s) identified in the legal documentation confirming the account holder is deceased and identifying themself as the legal person representative(s).
Additional documents may be required. Our team will inform you of this if necessary once the claim has been submitted.
Make a Claim
1
Submit a claim.
2
Complete the required fields to the best of your knowledge.
3
Attach the required documents.
Once we have received your request, our Compliance team will provide support with care and discretion throughout the process.

As published on 2026-10-18, https://support.kraken.com/articles/deceased-client-account-claims

Limits the provider states

• “While Kraken doesn’t currently offer the option to add a beneficiary to an account, we do have a process to support families and legal representatives.”

Sentences picked automatically from the page above. The page may state more limits: read the source.

A setting to switch on now

No before-the-fact setting was found in the captured page.

LinkedIn

Social

We could not keep a dated copy of this company's steps. Official pages found (linkedin.com/help ... a1380121) but LinkedIn's robots.txt disallows automated capture, so they are not captured.

Official page (we could not keep a dated copy): https://www.linkedin.com/help/linkedin/answer/a1380121

Official page (we could not keep a dated copy): https://www.linkedin.com/help/linkedin/answer/a1336663/memorialize-or-close-the-account-of-a-deceased-member

Open the page and check it before you act, or ask the company what it needs from the family.

Facebook

Social

We have not found a published procedure for Facebook as of 2026-10-18. Help pages load only through scripts; the first fetch returned no readable text. Ask the company directly: what happens to an account when its owner dies, and what do you need from the family?

Self-custody crypto wallet (no company involved)

Our note, not a company quote: a wallet you hold yourself has no help desk. Whoever holds the recovery phrase controls the funds, and no company can recover it. Write down where the phrase is kept. Never write the phrase itself in this folder.

Please read

This is not a will and it is not legal advice. Each company decides what it will do, and may refuse. Nothing here promises that any company will release an account or its contents. If there is an estate to settle, talk to the person handling it, or a lawyer.

Made with Legacy Map on 2026-10-18. Everything was written on the device it was made on; nothing was sent anywhere.